0x80041D1F “The User Id is invalid” when trying to log into Dynamics CRM
Applies to
- Dynamics CRM 4.0
Description
When trying to access the CRM Web insterface you get the error message “The User Id is invalid.”
Error Code
0x80041D1F
Capture
Solution 1
If this applies to a single user, you will most probably need to recreate the CRM user mapping to the Active Directory user.
- Login into CRM webinterface using the administrator account
- Go to Settings > Users
- Open the User and change the Logon username to something else
- Hit the “Save and Close” button
- Re-open the user
- Put back the correct username (Eg: contoso\user01)
- Hit the “Save and Close” button again
Source : https://community.dynamics.com/crm/f/117/t/155264
Solution 2
This other solution might helps if all your users are impacted. It is all decribed in the below KB from Microsoft.
Source : https://support.microsoft.com/en-us/kb/946620
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